Showing posts with label branding. Show all posts
Showing posts with label branding. Show all posts

Oops: New Gap Logo A Design Disaster

Due to steadily declining sales, clothing store The Gap decided to rebrand.  Put some new life in its veins.  Well... let's just say, they missed the mark.

The world has had all week to chew on the new logo since its release on Monday, and so far, most have spit it back out.  No one is quite sure what the new logo is trying to accomplish -- you can't exactly praise its simplicity, since the tried-and-true old version was a sparkling example of clean lines and space.  The square means... something, but what that is remains unclear.  The stark use of Helvetica is drawing many comparisons to a competitor's brand, American Apparel.

After their new branding efforts failed to capture the hearts of millions, Gap has switched tactics -- and is now launching a crowd-sourcing effort.  Meaning?  "Design our logo for us, if you hate the new one so much!"

Last resort, or genius viral marketing?  It could be that this whole fiasco was actually planned from the beginning, designed to generate buzz and then reap the benefits of a practically free new logo.  I'll admit one thing -- it's the first time I've even thought about Gap in years, much less had a conversation about them.

Read the whole story here, as well as an apology explanation from Gap's president Marka Hansen.

Marketing From the Bleachers: Who's to Blame for KFC Meltdown?

This story was recently posted on MSN's business page, depicting the battle for marketing and advertising control within the KFC corporation. Local franchisees say the corporate "blue blazers" don't have a clue what goes on in individual stores and have lost sight of what made KFC famous...namely, the FRIED part of their moniker.

This is a truly fascinating example of what can happen when the guys in the ivory tower lose sight of their customer base. Take a gander, and let us know what your thoughts are. As an agency who works with a few local franchises, we can see both sides to the argument. Brand protection versus local control....what do you think?

Read the whole article from MSNBC here.

Get Real: Being Realistic About Expectations

Every business owner has to invest in their company. They use capital to purchase more inventories, buy company truck, hire more help, or any other way you would improve your company’s growth.

Typically, before they spend their money on any of these items, they would research first, then make a reasonable projection of what return they would get on their investment (ROI). Most managers don’t have as much difficulty in realistically assessing these.

Advertising is also an investment. However, when it comes to projecting the return, many new and inexperienced advertisers often set unrealistic expectations of what their advertising should return. They will commonly overestimate the income it will produce, bet the farm on it, and lose the farm.
Here are two rules that will help you from falling into that trap:

1. Do everything you can to set your business up to survive without relying on advertising. Give great service, make your store shine, give good value for your products or services. Let these carry you business as much as possible.

2. Remember that advertising is a long-term investment. View it more like a savings bond than a lottery ticket.


What Can Advertising Really Do?

Advertising Can:
·
make prospects aware that you exist.
·
inform and educate.
·
create interest and desire.
·
compel people to action.
·
remind people about your products and services.
·
brand you or create a unique position in prospects minds.

The degree of effectiveness for any advertising is predicated on several things. For example:
· Market demand for the product or service
· Your competition’s position and marketing/advertising programs
· Your understanding of your target demo
· Selection of the right media to reach the right target audience
· The noticeably, credibility, and compelling quality of the message
· The relevance of the offer
· The frequency of the message that is required to create a lasting and favorable impression on the audience



In this market, business owners must understand their limitations and expectations -- and be prepared to hand over the controls to folks like us, the marketing team at Red Crow.  You want to make money, and we want to make sure your brand is in the eyes of the public.  It's a win-win.

Most Businesses FAIL: The Importance of Marketing & Advertising

“If cash flow is the lifeblood of a business,
good marketing is the heart that keeps it pumping through the veins.”

Most businesses fail.  The primary reason they fail is poor cash flow.

This is typically because they underestimated their projected expenses, or just as commonly, they overstated their projected income.

This is because they didn’t have enough customers, or they didn’t have the type of customers they needed.

And this is often the result of bad marketing and advertising.

Who needs to advertise?  Simple - anybody who doesn’t get enough customers without it.  If you generate sales through referrals or if you have a great location with ample foot traffic, congratulations!  You may not need to advertise.  So, leave the money on the bottom line and retire sooner.

But for others, effective advertising is required to provide our need for new prospects, as well as compelling our previous customers to return again and more often.  Even businesses that have established major brands such as Toyota, Wal-Mart, Pepsi, McDonalds, need to continue to advertise like everybody else.  They know that if they stop, competitors will soon take their place in the public mind causing customers and cash to cease to flow.

Our audience, those potential customers or clients we are trying to reach, present a moving target.  All of their needs, opinions, and their perceptions are constantly undergoing change.  What do teenage girls wear today that they we’re wearing say, five years ago?  If you were going to buy a brand new car, would you expect to find cars that look like the one you drove eight years ago?  Do you read the same books or watch exactly the same television shows you did three years ago?  Probably not.

To stay on top of your game, you need to stay aware of changes in public or segment opinion and perception.  And it is often not easy to keep your eye on them, or predict where their preferences are headed.

This is why marketing and advertising is not an exact science.  There is no one way you should advertise or market you; if there was, we’d all look exactly alike.  In this arena, unique approaches are often rewarded simply because they are noticed more than what everyone else is doing.

In spite of all this unpredictable chaos, there are fundamental steps you can use to improve your odds of success in your advertising.  These steps involve research, planning, careful monitoring and adjustment. 

These are the things we at Red Crow Marketing perform on a daily basis.  If you need sales boosts and you're lost in the muddle of options, give us a call.  We'll help you sort it out and get your business back on track.
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